Lead Capture
Capture leads from web forms, landing pages, WhatsApp, email, and 3rd-party integrations automatically.
Contact Database
Centralised contact records with full activity history, notes, documents, and communication logs.
Lead Scoring
Auto-score leads based on behaviour and attributes so your team always focuses on the hottest prospects.
Team Assignment
Auto-assign leads to the right team member based on rules, round-robin, or capacity balancing.
Visual Pipeline
Drag-and-drop Kanban board with customisable stages, deal values, probability, and close dates.
Deal Automation
Automatically move deals through stages, send reminders, and trigger follow-up tasks on events.
Revenue Forecasting
Accurate pipeline forecasts with weighted probability so you know exactly where you stand.
Win/Loss Analysis
Understand why deals are won or lost with structured reason tracking and detailed reporting.
Workflow Builder
No-code visual automation builder — create complex multi-step workflows in minutes.
WhatsApp Business
Two-way WhatsApp messaging, templates, bulk campaigns, and auto-replies inside the CRM.
Email Marketing
Drag-and-drop email builder, drip campaigns, behavioural triggers, and A/B testing.
API & Webhooks
Full REST API and webhooks to connect Baxance CRM to any tool in your tech stack.
Custom Dashboards
Build your own dashboards with 50+ chart types, KPIs, and real-time data refresh.
Advanced Reports
Deep-dive reports on leads, conversions, team performance, revenue, and campaign ROI.
Role-Based Access
Granular permissions so every team member sees only what they need.
White Label & Multi-Tenant
Run unlimited client CRMs under your own brand — custom domain, logo, and colour scheme.